Shipping terms

Shipping & Returns

Delivery Lead Times:

Ireland – 7 working days
UK – 9 working days
Europe – 2 weeks
USA / Canada – 2 to 3 weeks
ROW – 3 weeks

Please note the above lead times are guidelines; and if you need a photograph urgently, please email us with your desired delivery date and will do our best to turn your order around as quickly as possible.

Delivery Service:
We use An Post postal service for all our deliveries. This is a fully tracked service, and we will email you your tracking number when your order has been dispatched. 
We ship framed photographs worldwide on a weekly basis,  All our deliveries are insured, so in the rare event of damage to your order during transit, please contact us and we will resolve any issues as soon as possible. 

Should you wish to return your Janet O’Carroll print we are happy to refund the cost of your order (excluding delivery). You must return your order within 28 days of receiving it to be entitled to a refund or exchange. We cannot refund or exchange photographs that have been personalised with an inscription.
To return your order, simply send your photograph to the address below in its original condition and its original packaging, and we will arrange a refund upon receipt of your returned order.

5 Stralem tce,
Ongar park,
dublin 15

Shipping Costs at a glance

 IrelandUKEuropeUSACanada & MexicoOceaniaROW
12 x 16"€15€20€25€27€30€34€34
12 by 18"€15€20€25€27€30€34€34
18 by 24"€25€50€75€98€98€150€150
16 by 24"€25€50€75€98€98€150€150
14 by 14"€15€20€25€27€30€34€34
20 by 20”€25€50€75€98€98€150€150


 *Please note this guide is an estimate of shipping costs including packaging. Prices may vary depending on your order. All final shipping prices are calculated at checkout.